Privacy Policy
Laggan Bay Distillery is a registered trademark owned by Ian Macleod Distillers Limited (IMD). The brands that currently make up the IMD's Group can be found here: https://www.ianmacleod.com/brands
Ian Macleod Distillers respects your right to privacy. We put in place security measures for your personal data and manage your personal data in accordance with applicable data privacy regulations.
Please note that Ian Macleod Distillers is the Data Controller of your personal data. The principles set out in this Privacy Notice apply to all instances in which Ian Macleod Distillers receives your personal data as a Data Controller for the purposes described in this notice. Those purposes are processing of data in order to participate in the various activities available on this website or as mentioned below.
If you have any requests concerning your personal data or any queries with regard to these practices please contact Ian Macleod Distillers using the contact details given in Contact Us section.
How We Collect Your Data
Ian Macleod Distillers collects personal data through this website in addition to telephone call recordings, CCTV on one of our sites and visitor forms. You can provide your personal data if you wish.
We only collect personal data that YOU want to provide to us or that is needed to provide (and improve) our service to you. We collect personal data directly such as name, age, gender, address, telephone number and e-mail address as well as connection and system information. CCTV images will contain static and moving images of people as well as vehicle registration numbers.
The legal basis for the processing of your personal data is your consent and/or any other applicable legal basis, such as our legitimate interest in engaging in commerce and offering products and services of value to you.
You may want to give us information through this website such as your e-mail address, name, telephone number etc. so that we can deliver products, provide you with information on our products and events; enter you into our competitions or surveys; respond to your questions or comments; or just keep you updated about exciting Ian Macleod Distillers developments and new products that you are interested in.
Ian Macleod collects CCTV images and personal data on visitor forms to ensure the health and safety of employees, service users and visitors to the sites as well as detect, prevent or reduce the incidence of crime.
Ian Macleod collects personal data in call recordings to ensure you receive a quality service from us, to investigate and resolve a complaint, to protect our staff’s personal safety and welfare e.g. from abusive callers, for the detection, investigation and prevention of crime (including fraud) as well as training purposes.
Some website functionality may be unavailable to users who do not provide their data, or who do not consent to the use of Cookies and similar technologies on this site. Additionally, if you choose not to provide your personal data, we will not be able to provide you with our products or services or with other support or responses.
How We Use Your Data
Your personal data will be used to administer, support and obtain feedback on the level of our services, to help prevent breaches of security, the law or our contract terms, and for direct marketing purposes.
It may also be disclosed, including a disclosure to entities based outside the European Economic Area (“EEA”), to third parties (as part of the information generally contained in business) in the event of a sale of the business, or a reorganisation of the business, or as otherwise required or permitted by law or applicable regulator.
Automated Decision Making
We use automated decision making, including profiling, in certain circumstances. We may use profiling to identify other individuals with similar likes and interests to yourself who may be interested in Ian Macleod product and services.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effects for you or affects you in any other significant way.
If you are seeking to exercise this right, please contact us using the details in the “Contact Us” section.
Who We Disclose Your Data To
Ian Macleod Distillers will never share your personal data with any Third-Party business organisation that intends to use it for their own purposes, other than as required by law. Ian Macleod Distillers, as part of Ian Macleod Distillers group, may transfer or disclose your personal data to another data controller in the Ian Macleod Distillers Group to be used for similar purposes, at its discretion. If your personal data is transferred or disclosed to another data controller within the Ian Macleod Distillers Group, that other data controller shall have the same rights and obligations with regard to your Personal data as Ian Macleod Distillers.
Ian Macleod Distillers may share your personal data within the group and to Third-Parties such as those who assist us in providing the products and services and who perform technical operations. These third parties include:
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Advertising companies;
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Social media providers - such as Facebook, Instagram and Twitter;
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Market research partners, who help us analyse customer behaviour;
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Companies that deploy our email campaigns because they need to know your email address to carry out these services;
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Companies that provide insights and analytics services so we can stock the right products, send the relevant marketing campaigns and understand our business and customers better;
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Scheme providers and companies who provide payment solutions who process your information as controllers and processors - such as Visa and Mastercard;
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Third party vendors who help us manage and maintain the Group IT infrastructure and websites;
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Logistics and delivery providers who enable us to deliver products you order on our websites;
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Where relevant, our professional advisors, such as lawyers and consultants;
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Security and fraud prevention companies to ensure the safety and security of our customers, colleagues and business;
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Companies which run our contact centres because they need your personal information to identify and contact you;
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Companies who assess faults and repair products on our behalf;
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Companies who administer competitions for us so they run smoothly;
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Companies that enable us to collect your reviews and comments, both online and offline.
Countries And Data Protection
Ian Macleod Distillers is a global company and your personal data may be transferred across international borders. It may be transferred to countries that have different levels of data protection laws to the country from where you submitted your personal data. Ian Macleod Distillers (as Data Controller and Data Exporter) has, where local data protection regulations so require, put in place security measures for the export of personal data from its jurisdiction. Where local data protection regulations so require, Ian Macleod Distillers has made arrangements with entities receiving your personal data that they shall ensure that security measures are in place, and that your personal data is processed only in accordance with EU Data Protection laws.
If data is transferred from within the European Economic Area (EEA) to a jurisdiction outside the EEA, it is done so under a Data Transfer Agreement, which contains standard data protection contract clauses.
Data From Children
Ian Macleod Distillers does not collect personal data from children under the age of 18.
Data Retention
Ian Macleod Distillers will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, and enforce our agreements. We also retain log files for internal analysis purposes.
Due to the extended maturity timescales of Ian Macleod products, Ian Macleod Distillers shall retain your information for 40 years for marketing purposes.
Your Rights
You have a number of rights under data protection legislation which, in certain circumstances, you may be able to exercise in relation to the personal information we process about you. These include:
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the right to access a copy of the personal information we hold about you;
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the right to correction of inaccurate personal information we hold about you;
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the right to restrict our use of your personal information;
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the right to be forgotten;
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the right of data portability;
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the right to object to our use of your personal information.
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the right to lodge a complaint with a supervisory authority;
Where we rely on consent as the legal basis on which we process your personal information, you may also withdraw that consent at any time.
If you are seeking to exercise any of these rights, please contact us using the details in the “Contact Us” section. Please note that we will need to verify your identity before we can fulfil any of your rights under data protection law. This helps us to protect the personal information belonging to our customer against fraudulent requests.
Cookies
Ian Macleod Distillers does make use of Cookies, which are small text files that are placed on your computer by websites that you visit, or certain emails you open and other similar technologies such as Flash Cookies and web beacons. Such technologies are widely used in order to make websites work, or work more efficiently, as well as to provide business and marketing information to the owners of the site, to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP etc. for the purpose of understanding how visitors use this website. Cookie and similar technologies help us tailor this website to your personal needs.
This type of information obtained through cookies will not be disclosed outside Ian Macleod Distillers or our authorised Third-Party Data Processors. It will not be used for unsolicited communications.
Cookies located on your computer do not contain your name but an IP address. In many cases, after the user's session is cancelled the information contained in the cookies is no longer available to Ian Macleod Distillers.
Please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of the website if you do so. See your browser "Help" button for how you can do this. Some Flash Cookies may not be affected by such settings. You do not need to have cookies on to use or navigate through many parts of this website. Remember that if you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.
For further information about Cookies including how to refuse them, please visit www.allaboutcookies.org
Website Customisation
With your consent, and as set out below, we may use the data you give us about yourself when you register online to build up a picture of your interests – so we may then try to ensure that when you visit the site, you don't miss the offers and information relevant to you.
Ian Macleod Distillers and its reputable third party advertising companies acting on its behalf will collect website usage information about visitors to our website for the purposes of statistical analysis, sales and marketing research, tracking page usage and paths used by visitors through our site, targeting the site content, targeting our marketing campaigns and direct marketing emails, targeting our Internet banner advertisements on our website and on other websites and tracking use of our Internet banner advertisements and other links from our marketing partners' websites to our website.
We may also combine this web usage data with other information we have collected about you, for example, whether you have arrived at our site through a marketing email sent to an individual account, data about your user registration (if you have logged in), and web usage data stored against a previous cookie set on your machine. We store this information so that we have a better and more specific understanding of the way customers are using our site and their preferences and interests. We may use it to undertake sales and marketing research and to tailor our site, our marketing campaigns and email communications specifically to you.
Changes To This Privacy Policy
This privacy policy was updated on 01/02/2024. Ian Macleod Distillers will occasionally make changes and corrections to this Privacy Policy. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: posting the changes on this site, or sending you an email or message about the changes.
Contact Us
The data controller responsible for your personal information for the purposes of the applicable European Union data protection law is:
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Data Protection Officer, Ian Macleod Distillers, Peter Russell House, 2 Youngs Road, East Mains Industrial Estate, Broxburn, EH52 5BU, United Kingdom.
If you have any questions about this Privacy Notice or our data collection practices, please contact us at the address or email listed above and specify your country of residence and the nature of your question.